Privacy Policy

R.J. Ruiz and Associates, Inc. d/b/a RUIZ
Effective Date: June 29, 2026

This Privacy Policy explains how R.J. Ruiz and Associates, Inc. d/b/a RUIZ ("RUIZ," "we," "us," or "our") collects, uses, and protects information when you visit our website at ruizusa.com (the "Site"). We have written this policy in plain language so it is easy to understand.

This is an informational website for an engineering firm. We do not sell products online, process payments, or build user accounts. Our data practices are straightforward, and we aim to be transparent about them.

1. Information We Collect

a. Contact Form Submissions

If you fill out a contact form on the Site, we collect the information you provide, which may include:

  • Your name

  • Your email address

  • Your phone number

  • The content of your message

We only receive this information because you chose to send it to us.

b. Cookies and Analytics

Our Site uses cookies — small text files placed on your device — to understand how visitors use the Site. We use a cookie consent banner that gives you the choice to accept or decline non-essential cookies before any analytics cookies are set.

If you accept cookies, analytics data is collected through Google Analytics (loaded via our website platform, Squarespace). This may include:

  • Pages you visited and how long you spent on them

  • How you arrived at the Site (e.g., a search engine or a link)

  • General geographic region (country or city level)

  • Browser type and device type

If you decline cookies, no analytics cookies are placed on your device.

c. Server and Access Logs

Like virtually all websites, our hosting platform (Squarespace) automatically records standard server access logs as part of normal website operation. These logs may include:

  • IP addresses

  • Browser type and version

  • Referring URLs (the page you came from)

  • Date and time of requests

  • Pages or files accessed

These logs are maintained by Squarespace for security and operational purposes and are not used by us to identify or profile individual visitors.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries. When you submit a contact form, we use your name, email, and phone number to follow up with you.

  • To understand how the Site is used. Aggregate analytics data (when consented to) helps us improve the Site's content and usability.

  • To maintain the security and performance of the Site. Server logs help identify technical issues or unusual activity.

We do not use your information for advertising, marketing to third parties, or any automated decision-making.

3. Cookies and Tracking

We use the following types of cookies:

TypePurposeSet Without Consent?Strictly necessaryRequired for the Site to function (e.g., Squarespace platform cookies)YesAnalyticsGoogle Analytics, to understand site trafficNo — only after you consent

You can withdraw your consent or change your cookie preferences at any time by clearing your browser's cookies and revisiting the Site, where the consent banner will reappear.

You can also configure your browser to block or delete cookies at any time. Note that blocking strictly necessary cookies may affect how the Site functions.

4. Third-Party Services

We use the following third-party services that may process data in connection with your visit:

Squarespace, Inc.
Our website is hosted and built on Squarespace. Squarespace processes server logs and provides platform-level functionality. Their privacy practices are governed by the Squarespace Privacy Policy.

Google Analytics (via Squarespace)
Google Analytics is loaded through Squarespace and collects anonymized usage data when you consent to analytics cookies. Google's privacy practices are described in the Google Privacy Policy. You can opt out of Google Analytics tracking across all websites using the Google Analytics Opt-Out Browser Add-On.

We do not sell your personal information to any third party. We do not share your contact form submissions with any third party except as required by law.

5. Data Retention

  • Contact form submissions are retained for as long as necessary to respond to your inquiry or maintain records of business communications, and are deleted when no longer needed.

  • Analytics data is retained according to our Google Analytics account settings (typically 26 months) and is aggregated and anonymized.

  • Server logs are retained by Squarespace according to their standard data retention practices.

6. Your Rights

Regardless of where you are located, you may contact us at any time to:

  • Ask what personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information (subject to any legal retention obligations)

  • Withdraw consent for analytics cookies (by clearing cookies and declining on your next visit)

To make a request, email us at claudia.zeledon@ruizusa.com with the subject line "Privacy Request."

7. California Residents

If you are a California resident, you have additional rights under the California Invasion of Privacy Act (CIPA) and the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA), including:

  • The right to know what personal information has been collected about you and how it is used or shared

  • The right to delete personal information we hold about you (subject to certain exceptions)

  • The right to opt out of the sale or sharing of personal information — we do not sell or share personal information

  • The right to non-discrimination for exercising your privacy rights

To submit a California privacy request, contact us at claudia.zeledon@ruizusa.com.

8. Children's Privacy

This Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.

9. Data Security

We take reasonable measures to protect the information submitted through this Site. Contact form data is transmitted over encrypted HTTPS connections. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

R.J. Ruiz and Associates, Inc. d/b/a RUIZ
10101 SW 56th St
Miami, FL 33165

Email: claudia.zeledon@ruizusa.com
Website: ruizusa.com